Shipping Policy

UK SHIPPING OPTIONS

We will usually use Royal Mail economy our orders. These shipping options will be automatically calculated in the cart and no codes are necessary to redeem the offer. 

Some items which are too large to be sent using these services may be sent by courier at our discretion. We also reserve the right to use the most appropriate shipping method applicable to the items being ordered. This can include adding 'signed for' services to packages where we require delivery confirmation or using a different service from those stated above. Any changes made will be for the sole purpose of ensuring the most speedy and safe delivery of your goods, any extra costs involved in such changes will be met by us. In any case, where this occurs we will affect the delivery of your goods through a reputable postal carrier as listed below. 

Royal Mail Economy - usually takes 3-5 working days after the date of dispatch. This is an estimated delivery window and can take longer sometimes, for example, if your parcel is too big to fit through a letterbox. This can lead to missed delivery. Royal Mail does not always leave a calling card and it may be at the sorting office. If your parcel is more than 5 days late, we would recommend checking with neighbours and the local sorting office before contacting us.

Royal Mail One Working Day Delivery - usually takes 1 working day after the date of dispatch. This is an estimated delivery window and can take longer due to the COVID-19 restrictions and opening hours. If your parcel is more than 3 days late, we would recommend checking with neighbours and the local sorting office before contacting us.

INTERNATIONAL SHIPPING (REST OF WORLD)

Rest of World - For items travelling outside the European Economic Area delivery times are longer and usually takes 10-14 working days, dependent where in the world you are based. Goods can take up to 28 working days before being considered late as per couriers terms of service. Delivery can take longer due to the COVID-19 restrictions and opening hours. Please also include a contact number as our Couriers require this for delivery

If you are ordering from the Russian Federation please be aware that we require a business address for delivery due to restrictions on sending items from outside of the Russian Federation.

If you have any questions regarding the shipping options we offer please do not hesitate to contact us for further information.